17 | Shining Light on Issues as A Leader

"Sometimes, your job as a leader is to illuminate corners that people aren't looking in" ​Two years ago Jeff, and his wife Mindi, co-founded Caselden Consulting to focus on the people side of the business, something they're both passionate about.   Today they work with companies large and small, in Ireland and further afield, to coach leaders and help teams to be the best they can be.  ​ Prior to this, Jeff spent 18 years in Amazon where he worked in a number of different divisions before coming to Ireland in 2008.  In the years since then, he worked in a number of roles, most recently as General Manager where he grew the business from 300 to 1,300 employees. Key Points: * Trust, Openness, Honesty * It's not about having all the answers * Vulnerability, failure and taking risks * Nurturing culture during growth Show Notes: 50s – A bit about Jeff and his career – 6.20 – Trust, Openness, Honesty are central to great leaders – 8.10 – Being great isn't about having all the answers – 9.00 – Diversity is key and the challenge is GOOD – 9.50 – Vulnerability, failure and taking risks - 12.30 – Protecting culture during growth – Amazon Leadership principles – 16.40 – Baking values, principles, purpose and vision into everything is key – 17.30 – Five things leaders need to do during change – 21.50 – Importance of communications and listening – 22.40 – Thoughts on Leaders' role in engagement – 24.30 – Big surveys with no actions just piss people off – 25.50 – Is too much dialogue a risk? – 28.10 – Jeff's leadership role models – 32.50 – Jeff's Leadership advice for himself