EPISODE · Aug 21, 2021 · 14 MIN

#17 | The Real Cost of Ignoring Customer Service in Healthcare & Beyond

from Clinician to CEO : Export Your Medical Device With Confidence By Overcoming Go To Market Roadblocks For Medtech Growth

A question that gets talked about often but rarely acted on: How important is customer service—really?In this episode of Clinician to CEO, Hakeem shares a real-life example that proves just how much customer service can impact your business — either by building long-term loyalty and growth, or by costing you thousands in missed opportunity.✅ What great customer service looks like in real-world terms✅ The unseen ways poor service erodes your business✅ Simple changes that lead to massive results🎧 Plus, don’t miss our related episode on Customer-Centric Marketing with Baba Awopetu. Listen here →Message me via DM on LinkedinBook a 30 min discovery call for the Healthcare Export Accelerator ProgrammeThis podcast is for clinicians turning medical devices into real businesses, with practical insight on go to market strategy, exporting, and scaling in international MedTech.📚 Referenced tools & links:SurveyMonkeySkillsYouNeed – Customer Service Skills

Episode metadata supplied by the publisher feed · Published Aug 21, 2021

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A question that is often discussed but most people just pay lip service. In this podcast I explore with a real life personal example how customer service can deliver great results or the converse, lose you a lot of money Contact us :https://thesalesaccelerationformula.com/ (https://thesalesaccelerationformula.com/) Rate us https://ratethispodcast.com/handson (here) Listen to our podcast with Baba Awopetu on customer centric marketing: https://anchor.fm/hakeem-adebiyi/episodes/How-to-use-customer-centric-marketing-to-accelerate-growth-e146mht (Click here) References in the podcast https://www.surveymonkey.com/mp/6-keys-improving-teams-customer-service-skills/ (Survey Monkey) https://www.skillsyouneed.com/ips/customer-service-tips.html (Skills you need)

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#17 | The Real Cost of Ignoring Customer Service in Healthcare & Beyond

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This episode was published on August 21, 2021.

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