170-Handling Aggressive Customers
from Clintcast Hosted by Clint Maun
Clint continues his discussion with clinical psychologist Russ Moulton. Today, they address the handling of aggressive customers. There are many possibilities as to the underlying root stimulus of aggressive behavior, but it is felt that these situations are often capable of diagnosis. As such, they can then be dealt in positive ways to help the patient reduce or even eliminate the negative behaviors. Listen in to this fascinating discussion!
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How long is this episode of Clintcast?
This episode is 12 minutes long.
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This episode was published on August 7, 2009.
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