172. Josh Marquart. Rebuilding Healthcare Around The Patient.

For decades, healthcare treated patients like passengers in a system they didn’t control—long waits, limited transparency, and very little choice. But that model is starting to crack. Today, we’re exploring what happens when healthcare starts treating patients more like consumers—people who expect clarity, convenience, and real agency over their care. What role does technology play in making that possible? How far can AI go in transforming the patient experience? And where does the idea of “consumer healthcare” run into the messy reality of life-and-death decisions? To unpack all of that, I’m joined by Josh Marquart, a healthcare and technology executive who has spent years working with providers, health systems, and digital health platforms to rethink how care is delivered and experienced. Josh brings a deep perspective on how policy, technology, and patient expectations are colliding—and where healthcare is headed next.