173. Kevin Gaskell, Former CEO of Porsche, Lamborghini and BMW on Transforming Customer Experience, Driving Extraordinary Results, and Daring to Dream

In this episode, we meet Kevin Gaskell, Former CEO of Porsche, Lamborghini and BMW on Transforming customer experience, driving extraordinary results, and daring to dream.   Go to: chiefmaker.com/173   Complete your FREE Career Scorecard: www.chiefmaker.com/score-card   Kevin, who is currently Chairman of ITS Technology Group, is an experienced executive and sought-after conference speaker in the fields of leadership in challenging environments, creating extraordinary teams and building high performing companies.   As MD of Porsche GB he led Porsche from close to bankruptcy to the UK's most profitable importer within 5 years, while as MD of BMW (GB) he helped improve sales by 80% and profitability by 500% during his 4 year tenure.   His company 'The Inspired Leaders Group' supports business leaders and their teams as they navigate the route to growth and success.   He is also an adventurer, having walked unsupported, with his son, to both the North and South Poles and recently rowed across the Atlantic Ocean in world record time.   In this episode we talk about:  How he transformed the customer experience after taking the reins at Porsche; His method of Commit, Connect and Create when driving extraordinary results; The simple act of daring to dream; and His incredible story of crossing the Atlantic in an ocean rowing boat.   Connecting with Kevin Gaskell You can reach Kevin via LinkedIn.   Books and resources mentioned in the episode What they don't teach you at Harvard Business School - by Mark McCormack Close to the Wind - by Pete Goss Inspired Leadership - by Kevin Gaskell