173: Let's Talk About It: How To Successfully Have the Hardest Conversations, with Paul Marciano

Thank you for listening to our Finding Brave show, ranked in the Top 100 Apple Career Podcasts! "I think one of the important things is not to make the other person wrong for the way that they are reacting. We respect people, their emotions, and the way that they respond." - Paul Marciano Now more than ever, it's important for all of us to learn how to talk more effectively with each other, especially around emotionally-charged topics. Although we often know that there are conversations that need to be had, many of us just can't find a way to have them or if we have them, the discussion ends badly. Today's Finding Brave expert guest reveals specific skills and strategies that will help anyone become more effective in dealing with these difficult conversations, and I'm so excited to introduce him to you today to share his wisdom all around effective communication. Dr. Paul Marciano earned his doctorate in clinical psychology from Yale University and has worked in the field of human resources and relations for over 30 years. His best-selling book Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT™ has been translated into several languages and received many accolades, including being named one of the 100 Best Human Resource Books of All Time by Book Authority. Dr. Paul's newest release, Let's Talk About It: Turning Confrontation into Collaboration at Work, provides readers with the skills necessary to have straightforward and productive conversations around even the most emotionally charged issues. On a personal note, Paul lives on his family's 100-acre horse farm in the one bridge town of Three Bridges, NJ and is the proud grandson of Ludwig Bemelmans – author and illustrator of the classic children's book Madeline. Paul is a leading expert on employee engagement and retention and helps leaders, managers and organizations reach their fullest potential through focusing on enhancing respect, collaboration and successful communication. I'm thrilled to share that Paul is now also a member of my hand-selected Coaching Team! Both Paul and I would love to hear how you use the specific strategies he shares to have the difficult conversations that you need to have, both in your personal and professional life. No matter how it goes, just by talking with the other person you will feel better about yourself and the situation, and as a result, be more empowered. To learn more about today's guest, visit: https://paulmarciano.com/