177: Eric Kish: They gave me 90 days to crash and burn

What this episode covers

Eric Kish was placed in an oil refinery to turn it around. Overloaded with debt and crippled by equipment that had failed inspection, Eric thought he had no option but to go bankrupt. That’s when in desperation, Eric’s work to make a major cultural shift paid off and it fueled a historic turnaround.

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Frequently Asked Questions

How long is this episode of Fast Leader Show | Customer Experience Leadership?

This episode is 32 minutes long.

When was this Fast Leader Show | Customer Experience Leadership episode published?

This episode was published on June 13, 2018.

What is this episode about?

Eric Kish was placed in an oil refinery to turn it around. Overloaded with debt and crippled by equipment that had failed inspection, Eric thought he had no option but to go bankrupt. That’s when in desperation, Eric’s work to make a major cultural...

Can I download this Fast Leader Show | Customer Experience Leadership episode?

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