177 - Human Skills Versus Clinical Skills with Chris Desmond

Chris Desmond is a Physiotherapist in Wellington, New Zealand. He is the host of the Art of Healthcare podcast, which explores the human side of healthcare and how it relates to providing excellent clinical outcomes for our patients. At university, we learn the clinical aspects of our profession well. After university, a lot of continuing education focuses on improving our clinical skills and knowledge, which is extremely important; however, that's only part of it. If you want to be a great podiatrist and healthcare provider, you need to understand the human skills of healthcare. In this episode, we discuss: Resilience Strategies Turning the voices off in your head Why do some patients get better clinical outcomes when they see someone else, even though they provide the same treatment? Improving communication skills. Experienced clinicians versus new graduates. Daily preparation and mental resets. New techniques and new technology do not make you a better clinician. Patient Identity: Don't just look at the physical injury or symptoms; dig deeper so you can understand how it affects their identity. If you want to connect with Chris Desmond or find out more about his courses, please visit www.Artofhealthcare.nz Book Recommendation: Travis Christofferson - Curable. Final tip Always remember the patient in front of you is a person; treat them as a person. Also, remember you are a person as well, be a person, not a clinician. If you have any questions about this episode, one-on-one business coaching or any of my group coaching programs, please email me at [email protected], and we can arrange a quick ZOOM call. Youtube I record and upload most of my podcast interviews and other educational videos to my Youtube channel, Tyson E Franklin - Podiatry Business Coach. Please SUBSCRIBE, and if you click on the bell icon, you'll be informed whenever a new video is uploaded. Competitive Advantage If you're looking for a competitive advantage over other podiatrists in your area, please visit my EVENTS PAGE, consider joining the Podiatry Business Owners Club on Facebook. To learn more about the next group coaching program, please visit https://www.tysonfranklin.com/Coaching/REBOOT. AI designed for Podiatrists: visit Preve.co