178: Leaders with Heart Must Find a Balance

In this episode, Heather interviews Mikki Gates who is a Strategic & Inclusive People & Culture Leader for over 6 casino properties and a TEDxManitouSprings Curator. While her two occupations keep her pretty busy, they are a good balance since she gets the best of both worlds. She prides herself on being a servant leader, as well as a results-driven one. Mikki believes it's important to be both - contrary to what many people believe. Take a listen to hear how she's able to manage being an empathetic leader while also holding her employees accountable for their actions.