178: Olga Mizrahi: I publicly thanked them for the negative review

from Fast Leader Show | Customer Experience Leadership

Olga Mizrahi knows that reviews are part of the gig economy and the future of work. So, after reading a negative review about her book she had three choices that we all can choose to take. After much contemplation, she decided to respond publicly in a way that’s surprising and bold.

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This episode is 32 minutes long.

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This episode was published on June 20, 2018.

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