179. Can a Stranger Explain What Your Business Does? episode artwork

EPISODE · Mar 10, 2026 · 18 MIN

179. Can a Stranger Explain What Your Business Does?

from Small Business Savvy | Web Design, Systems, and Marketing · host Kristen Doyle, web design and business strategy

In this episode, I break down how to explain your business in a clear way, and how that supports smarter decisions and sustainable small business growth.Here’s a quick test: could someone you just met at a conference turn around and explain your business to their spouse over dinner? If the answer’s no, your messaging is too complicated, and it’s likely costing you sales. In this episode, I break down how to explain your business in a way that’s simple, clear, and compelling. I dive into why confused people don’t buy, the difference between simplifying and dumbing down your website strategy, and the real goal behind your business systems: making it easy for people to work with you. Through stories and examples, I’ll show you how to keep it clear, concise, and focused on what really matters to your target audience. You’ll hear a simple fill-in-the-blank formula I use for core messaging that you can adapt for your business. I also walk you through specific action steps you can use to fine-tune your core message this week, so the next person who asks what you do will get the right answer. When your messaging is clear and repeatable, you attract better-fit clients, reduce wasted time, and make it easier for people to say yes.01:17 – The conference stranger test: Is your message clear enough?02:43 – Why industry jargon might be hurting your sales07:35 – The simple messaging formula every business needs10:54 – How to find (and use) your unique business differentiator14:13 – Your 3-step action plan to fix your messaging this weekLinks & Resources:Brand Messaging $9 Mini-CourseWatch this episode on YouTube.Follow me on Instagram @kristendoyle.co Let's talk about your website and systems: Book a Website Gameplan Call Explore your options for working together: Web Design Services Rate & review Small Business Savvy on Apple PodcastsShow Notes: https://kristendoyle.co/episode179 Send us a text! (If you'd like a reply, please share your # in the message)Stop managing your WordPress website and let us handle it! Learn more about our WordPress Careplan at kristendoyle.co/care. Book your FREE Website Gameplan Call: https://kristendoyle.co/gameplanLearn more about my WordPress CarePlan: https://kristendoyle.co/wordpress-care-plan/

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In this episode, I break down how to explain your business in a clear way, and how that supports smarter decisions and sustainable small business growth. Here’s a quick test: could someone you just met at a conference turn around and explain your business to their spouse over dinner? If the answer’s no, your messaging is too complicated, and it’s likely costing you sales. In this episode, I break down how to explain your business in a way that’s simple, clear, and compelling. I dive into why ...

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179. Can a Stranger Explain What Your Business Does?

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This episode was published on March 10, 2026.

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