18.5 | Just Ask Jess: They Didn’t Get the Promotion—Now What?

In this bonus mini-episode, Jess answers a tough leadership question: what do you do when a team member is deflated after missing out on a promotion? She walks through how to open the door to a compassionate follow-up conversation, and shares how the SCARF model (from the NeuroLeadership Institute) can help leaders understand and respond to emotional triggers like uncertainty, status, and fairness. #podcast #humanresources #hr #management #entrepreneurship Chapters (00:00:00) - How to Help Someone Get the Promotion They Deserve(00:02:14) - 5 Trauma Points That Make People Unhappy