18. Elevating Your Client Experience with Stephanie Inghram

In today's episode, we are joined by Stephanie Inghram. Stephanie is the owner of SAI Virtual Solutions, a Certified Dubsado Specialist, and Client Experience Expert. Prior to becoming a Dubsado specialist, she was an award winning senior certified wedding planner and International Director of The Bridal Society running a six figure firm solo. She took the frustrations of doing everything herself and manually from the wedding world and built the business she has today with a mission to help a variety of industries add next level automation and client experience to their business so that they can book more, make more, and work less.  Tune in as we dive in to all things Dubsado, client experience, and workflows.    In this episode, we discuss: [2:03] How Stephanie went from wedding planner to Certified Dubsado Specialist  [3:52] What Dubsado is and who it is for  [7:21] When should we implement a tool like Dubsado in our business [10:39] Most common workflows you should set up in Dubsado [20:20] The best place to start inside Dubsado as a newbie  [31:06] How Dubsado can support your lead generation strategy [38:58] One thing Stephanie wish people knew about customer experience  [40:39] Other tools you can use to uplevel your client experience    Resources mentioned: Connect with Stephanie:  Website Instagram Facebook TikTok  Email Signature Template  Connect with Ninety Five Media: Website  Instagram Join us inside Master Your Marketing   Sign up for Dubsado today and receive 20% off your first month or year! (affiliate link)