18 | The Human Element to Digital Businesses

Between them, Anth and Ollie have over 30 years of experience helping large organisations to create more compelling and human cultures by focusing on internal communications, employee engagement and leadership.   They met when both were working for RSA and, in late 2015, founded Intelligent Emotion to help organisations humanize workplaces for the digital age. They fundamentally believe that tapping into people's emotions at work, providing purpose and supporting that with great leaders, increases pride, drives innovation and, in turn, generates better and more sustainable business results. Show Notes: 1.35s – A bit of career history and Intelligent Emotion – 3.50 – Bringing human to a digital world – 6.15 – Leaders need to ask for help – 7.30 – Vulnerable leadership – 9.00 – Great leaders - 10.35 – Balancing directive and inclusive leadership – 11.38 – Jazz hands and connecting people to strategy – 13.40 – Start with people's current reality – 14.40 – Great leaders are curious and open to learning – 16.25 – Defining 'leader' and their role in engagement – 17.30 – The Leadership Pie – 19.00 – Is 'leadership' noticed as a deliverable? – 19.30 – Engagement isn't about pizzas, parties and mars bars – 21.05 – The power of objective setting – 21.40 – Shifting from 'engagement' being a thing – 24.00 – Using storytelling to show what good looks like - 26.17 – Internal Comms isn't just for Internal Comms teams! – 31.40 – Leadership role models - 35.50 – 'Chief Good News Officer' syndrome – 37.10 – Advice for your 20-year-old selves.