#181 From Customer Support to Customer Intelligence

from XTraw AI: Machine Learning and AI Applications · host Venkata"Raghu Banda"

What happens when AI moves from customer support automation to true customer intelligence?In this Season 19 kickoff episode of XTrawAI, Raghu Banda speaks with Italo Belandria, Head of Customer – Americas at Ringover, about how AI is reshaping customer operations, omnichannel communication, and customer success.How AI is helping customer teams become more proactive and data-drivenWhy automation still needs empathy and the human touchHow Ringover is bringing communication, insights, and performance visibility togetherYou can reach @ Italo BelandriaMy LinkedIn @ Raghu BandaOur Website @ XTraw AI

Episode metadata supplied by the publisher feed · Published Jun 12, 2026

Embed this episode

Attribution link and audio player

Ready to play

#181 From Customer Support to Customer Intelligence

0:00 54:57

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of XTraw AI: Machine Learning and AI Applications?

This episode is 54 minutes long.

When was this XTraw AI: Machine Learning and AI Applications episode published?

This episode was published on June 12, 2026.

Can I download this XTraw AI: Machine Learning and AI Applications episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!