182 Change toxic culture with CEO Peter Tsokas City of Unley

How do you recover when your culture goes bad? CEO Peter Tsokas has been at the helm of the City of Unley since 2011. Reshaping culture has been central to his leadership agenda. In this 'how to' podcast, learn what to do when you need to guide a significant culture change. Why you should listen: Why it's important to determine what kind of culture you want before running a culture survey How to look at causal factors in a culture and make systemic changes: reward and recognition schemes, communication, appraisals, delegation, silos, goal emphasis How to recruit for a balance of technical skills and values We explore: The Human Synergistics profiling instrument for culture engagement Inspiration from past leaders and books by Stephen Covey, and Patrick Lencioni The crucial role of managers in guiding culture Undulation of culture and the threat of complacency 👉🏼 Want to share your experience? Ask a question? Share a resource? Jump on our podcast Facebook page here. *** SHOWNOTES: www.zoerouth.com/podcast/petertsokas Mentioned in the show: Stephen Covey - The 7 habits of Highly Effective People Patrick Lencioni -The Five Dysfunctions of a Team About Peter Tsokas:  Peter has enjoyed an extensive career within both State and Local Government and in 2011 was appointed as Chief Executive Officer at the City of Unley. As CEO, Peter is responsible for the strategic and operational oversight of the Council's business which includes the management and administration of all human and physical resources in the delivery of services to the community. Peter previously worked as General Manager at the City of Unley and the City of Marion, responsible for the delivery of various services ranging from Planning and Engineering, to Community Services and Libraries.  Peter also worked for a time with the RAA in a traffic safety and policy role which involved advising State Government groups in relation to traffic safety and road infrastructure. He has an MBA and Graduate Certificate in Business Excellence, with interests including Organisation Culture, Business Improvement, Economic Development and Active Ageing. *** Related Episodes: E142 - Secrets of bad culture exposed - with Chris Dyer E135 - Culture is everything - reward behaviour AND results - with CEO Craig Dower E108 - The dark side of culture *** About your podcast host, Zoë Routh: Zoë Routh is one of Australia's leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical. Zoë is the author of four books: Composure - How centered leaders make the biggest impact,  Moments - Leadership when it matters most, Loyalty - Stop unwanted stuff turnover, boost engagement, and build lifelong advocates, and People Stuff - Beyond Personalities: An advanced handbook for leadership. People Stuff was awarded Book of the Year 2020 by the Smart WFM Australian Business Book Awards. Zoë is also the producer of The Zoë Routh Leadership Podcast. www.zoerouth.com