182: Creating Systems That Work with Nikki McKnight

In this episode of Coach Business, we're talking with Operations and Systems Strategist, Nikki McKnight about creating systems that work. And more importantly, how to make the operations and systems in your business work better for yourself, your clients, and overall - regardless of which stage you're in. We get into: - Some must-ask questions - The purpose and value of a quick-fix - Collecting data to understand what is happening and why - Nikki's wholehearted belief in the FAFO method - How understanding the Contribution Pyramid will change how you hire and think about support ----- ** If you enjoyed this episode, make sure to hit that subscribe button, like, and/or leave a comment. I appreciate each and every one! ** Prefer video (with closed captioning)? Head to YouTube: https://youtu.be/oeTE7lasaiw ----- Nikki McKnight (she/her) is an operations and systems strategist for creatives who want to develop operations & systems that create industry-leading experiences for their clients. With over 15 years in operations, Nikki's superpower is making the complex simple, whether she's building high-performing teams, upgrading communication processes, or quietly geeking out over experience design. When she’s not orchestrating logistical magic, she reads queer romance novels, builds Lego sets, and co-hosts the romance podcast "[First Dates & Soulmates](https://firstdatesandsoulmates.substack.com/)"—because successful millennials need hobbies too, right? Connect with Nikki: Newsletter sign up = https://theopsshop.biz/fafo/ LinkedIn = https://www.linkedin.com/in/nikkimcknight/ ----- To learn more about me, Caryn Gillen, and the work that I do with high-integrity coaches and remarkable humans… Sign up for my weekly newsletter: https://caryngillen.activehosted.com/f/25 Connect with me on social (I’m @caryngillen in all the places) Or grab this free resource I made just for you! >> 5 Ways to Make Coaching Your Marketing: https://caryngillen.lpages.co/5ways You can also join me in my membership for coaches on their way to consistent 5K months (if that's you): caryngillen.com/comfortable-in-business If you think I’m the coach for you, you’re probably right! Message me to connect and we can figure out together where you fit.