[185] How NetSec Became Emerging MSP of the Year

In this episode, Richard talks to Myles Peart. He's the Technical Director of NetSec, a UK-based managed service provider. The company recently won a prestigious MSP award from SuperOps and were named Emerging MSP of the Year.Myles talks about the experience of entering awards and what it’s like being a winner. He shares his journey in the MSP space, how he set NetSec up, their current tool stack and how his wife came to join the company.Richard asks Myles to explain why he encourages platform unification for SMBs and how his clients find using M365 almost exclusively. They discuss why a focus on cybersecurity is a good idea and the value in forming strategic business alliances.Myles shares the NetSec approach to customer relationships and why the company focused on successful project delivery in their early days. He talks about how he keeps up with the pace of tech changes and his experiences working with coaches for business and health. Mentioned in This EpisodeNetSecPSA/RMM platform: SuperOpsSuperOps MSP awardsCybersecurity tool: Heimdal SecurityPassword manager: Keeper SecurityCloud backup: N-able CoveEmail signature software: ExclaimerCertification: Cyber EssentialsMicrosoft automation tool: Power AutomateScott Riley of Inside AgentNews site: Legal News WalesTech careers for young people CyberFirstUK government security centre: NCSCDavid Brereton of MysonPagesAutomation platform: ZapierBusiness event: Ideas FestEntrepreneur seminar: James Sinclair Business Master Class