#186 - Hospitality Meets Guillaume Marly - Building a career in Luxury episode artwork

EPISODE · Jul 24, 2024 · 1H

#186 - Hospitality Meets Guillaume Marly - Building a career in Luxury

from Hospitality Meets... with Phil Street

Welcome back to another exciting episode of Hospitality Meets, the podcast where we delve into the inspiring journeys of the industry's most dedicated professionals. Today, I sit down with Guillaume Marly, Managing Director at Hotel Café Royal. Guillaume's remarkable career in hospitality, influenced by early aspirations in the military and an unwavering commitment to excellent service, has led to transformative successes in some of London's most prestigious hotels.In this episode, Guillaume shares unforgettable experiences, from fulfilling unique guest requests to revamping hotel spaces, and emphasises the rewarding nature of hospitality as a career. With a focus on empathy, leadership, and excellence, Guillaume offers profound insights into creating memorable guest experiences and the relentless pursuit of perfection. He also reflects on his journey, including an unexpected career shift inspired by his mother and the valuable lessons learned from top industry leaders.Tune in to hear about the thrill of managing luxury hotels, the importance of mental discipline, and the joy of celebrating milestones with a passionate team. Whether you're in the hospitality industry or simply love grand hotel stories, this episode is packed with wisdom and inspiration.Enjoy!The GuestGuillaume is the Managing Director of Hotel Café Royal in LondonInstagram - @guillaumemarlyThe SponsorToday’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/philThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

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#186 - Hospitality Meets Guillaume Marly - Building a career in Luxury

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How long is this episode of Hospitality Meets... with Phil Street?

This episode is 1 hour and 0 minutes long.

When was this Hospitality Meets... with Phil Street episode published?

This episode was published on July 24, 2024.

What is this episode about?

Welcome back to another exciting episode of Hospitality Meets, the podcast where we delve into the inspiring journeys of the industry's most dedicated professionals. Today, I sit down with Guillaume Marly, Managing Director at Hotel Café Royal....

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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