188. Dealing with Negative Google reviews; Commercial Real Estate Leadership

In episode 188 of Commercial Real Estate Leadership, Darren Krakowiak tackles the challenge of handling negative and often unfair Google reviews for your business. This episode includes the story of how Darren helped one of his clients to turn a one-star trashing into a five-star triumph, as well as how to deal with anonymous feedback that can harm you and your team's reputation. Darren shares real-life examples of navigating these tricky situations, emphasizing the importance of welcoming feedback, resolving issues directly wherever possible, and using reviews as an opportunity to improve. This episode is a must-listen for business leaders looking to protect their online reputation, enhance their customer relationships and turn potential setbacks into wins. --- Find @cresuccess on Instagram and then DM us the word "GROW" to take the first step towards working fewer hours, delivering more value to your clients and accelerating revenue growth in your commercial real estate business. Visit the brand-new CRE Success website online: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/188 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com