#188 Mark Graban on The Power of Lean & Continuous Improvement in Diverse Industries & Startup

Join us for a fascinating conversation with our guest Mark Graban, an engineer, industrial engineer, and MBA holder with a wealth of experience in different sectors, from manufacturing to healthcare and beyond. Listen in as Mark enlightens us on how principles, management practices, and lean approaches can be applied across various industries. We chat about the significance of transferring ideas and tools appropriately from one industry to another and how to ensure their correct application. We also explore the concept of continuous improvement and its importance in business. Mark shares his experience applying principles of continuous improvement, experimentation, customer feedback, and statistical process control to develop successful business metrics. He emphasizes the need to focus on the signals in data, taking a long-term view when examining business metrics, and the dangers of getting caught up in every up and down. Finally, don't miss out on Mark's insights into the world of blogging and podcasting. He shares his journey of writing Lean Hospitals and the various iterations it went through before becoming a final product. Mark also reveals his 17-year-long podcasting experience and the craft of interviewing people he enjoys. As we discuss his newest podcast project "My Favorite Mistake" and the book it inspired, Mark encourages entrepreneurs and startup founders to start podcasting or to be guests on podcasts as a means to learn, network, and build their brand. More about Mark and his latest book: https://www.mistakesbook.com/ https://www.linkedin.com/in/mgraban/