189: Creating Standard Procedures To Replicate Success

In this episode, Saad Arij shares how Asset Living's innovative system allows them to solve tomorrow's problems while successfully managing their team. Stay tuned to learn how to spot the red flags of your employees beforehand and the importance of training your executive team members first. Topics on Today's Episode 4.34 Impact of Covid-19 on business operations 12.08 What a successful onboarding process looks like 17.07 The importance of having standard procedures in place 25.23 Why you need to have strong on-site leaders 34.05 Customer service vs. customer experience Resources/Links mentioned 39.45 The GaryVee Audio Experience About Saad Arij Saad Arij is the Vicepresident of the Campus Team at Asset Living. He is responsible for leading the regional leasing and training directors in company-wide training initiatives. His role specializes in training, leasing, and marketing strategies for Asset Living's student housing business. He has worked in the student housing industry for 10 years, gaining experience and expertise in creating strategic leasing and marketing plans, analyzing market trends, and developing and training team members at all levels. At Asset Living, his goals include ensuring properties exceed budgeted occupancy, leading markets in leasing success, and identifying opportunities and strategies to overcome difficult market conditions. Connect with Saad Website: www.assetliving.com LinkedIn: Saad Arij Facebook: Asset Living Instagram: @assetliving Twitter: @Asset_Living Quotes " You don't have to reinvent the wheel, but you can improve upon it. " - Corey Peterson "If your employees don't take their job seriously, they won't be able to produce quality work for your clients, your residents and all future prospects. " - Saad Arij Don't forget to download my Free Workshop Quick Start Video Series, and if you like what you have heard please leave a review on iTunes