#19 Fostering a Better Food Culture - with Julian Fris

Episode One of Food Service Matters Season Three sees host Patrick McDermott sit down with Julian Fris, Founder and Principal Consultant at Neller Davies, to discuss his career and insights into the evolving food service industry. Julian’s career highlights include managing catering for the BBC, serving as Business Development Director for Marriott Management Services, and founding Neller Davies in 2005. He has worked with organisations like the NHS, Citi Group, and the Royal Albert Hall, helping them navigate strategy, outsourcing, and contract management. In this episode, Patrick and Julian delve into topics like improving food service quality in the NHS, fostering a better food culture, and the challenges of innovation and compliance. They also explore the psychology of guest environments and the importance of listening to customers. Food Service Matters is a podcast that explores the challenges and opportunities shaping the food service industry today. Subscribe to join us on our journey—and don’t miss the next episode coming soon.