19: Handling Confrontation With Communication & Body Language

Communication is essential to anyone in life, but especially important to business owners or anyone who serves others. Inevitably, confrontations will also occur in our business lives and we need to know what communication methods can best diffuse and ultimately resolve a confrontation. That's what I'm discussing in today's episode.Here are the topics for this episode:1) My specific steps for handling confrontations2) How to better your communication methods for the best outcome3) Client Consultations and the importance of quality communication4) How to bring empathy into your communication5) How to dig deeper to find out the WHY behind a client's request6) My #1 technique for solving communication issues7) Being a chameleon of communicating8) Non-verbal communication methods & how to understand themSo listen up! It's time to talk about effective communication methods!Text Me a Message!FREE VIDEO TRAINING DIRECT FROM JOHN:Design feels natural.The business side doesn’t.Join this free 39-minute training for interior designers and learn the 3 secrets to building a profitable, stress-free design business without burnout or chaos.👉 Watch the free training: https://learn.mcclainmethod.com/dsa_webinar_registrationSupport the show🌟 For all things John and The McClain Method, head to: www.mcclainmethod.com https://mcclainmethod.com/ for information on coaching, memberships, & more!Sign up for my free 40 min training: The 3 Things I Wish I Had Known Before Becoming an Interior Designer https://www.mcclainmethod.com/dsa_webinar_registration📕 Order a signed copy of John's book: The Designer Within (or purchase anywhere books are sold!) https://johnmcclaindesign.com/designerwithin Connect With John!YouTube https://www.youtube.com/@mcclainjohnInstagram https://www.instagram.com/themcclainmethodFacebook https://www.facebook.com/mcclainmethodLinkedIn https://www.linkedin.com/in/thejohnmcclain/