#19 - Jeff Mudd
from So You Want To Be A Contractor? Hosted by Mike Fisher
My guest on this episode is Jeff Mudd of Best Rate Repair Company. Having been in the home service business for decades, Jeff brings a wealth of knowledge to the trades industry. At this stage of his career, Jeff is becoming a champion for the industry to replenish the pipeline and destigmatize trade careers. 00:00 - Intro - From high school to handyman. Pivoting post 9/11 Being a proponent of education 07:01 - Striking out on his own Desiring freedom and flexibility Building trust and leveraging relationships 10:31 - Being a self-taught marketer and doing it all 18:42 - Building up the labor force. Hiring - training - retention Bosses vs. Leaders 25:17 - Teaching the why to new people coming into the trades Finding a sense of accomplishment and satisfaction in work Being a part of something larger than yourself 31:34 - The future of Best Rate Repair 33:30 - The Trades Podcast 38:48 - Outro
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