#19: José Villa of Sensis on Building a Cross-Cultural Agency

José Villa, founder and president of Sensis, joins co-hosts Olivia Morley and Brian Wieser to talk about what it takes to build and scale an independent cross-cultural agency, and what the future of multicultural marketing looks like in today's shifting business and political climate.José shares the origin story behind Sensis, how the agency evolved from a digital-first shop building Spanish-language websites into a full-service cross-cultural advertising firm, and why research and strategy have been central to its growth. He explains how Sensis structures its offerings across media, creative, research and earned media, and how the agency navigates pricing, bundling, and staffing challenges as a 150-person independent shop.He also discusses how the broader pullback on DEI rhetoric is impacting multicultural marketing investment, why brands are being more cautious about language but not cutting multicultural spending, and what it really takes to build a workforce equipped to meet today’s cross-cultural market demands.Plus, Olivia, Brian, and José discuss:IPG’s Q1 results and whether large account losses should be viewed as isolated or systemicWPP’s Q1 results and broader macroeconomic headwindsWPP resigning PayPal’s media account.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color. Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.