19: Leaders with Heart Take a Holistic Approach in Building Relationships With Their Employees

In this podcast episode of Leadership with Heart, Heather speaks with Dirk Frese, Director of Sales and Marketing for Julabo and co-founder of WISDOM. Dirk shares with listeners a powerful north star for why and how he leads others. Dirk says it all starts with love. We need to love our people, our customers, our products and services and all else will follow. Having said that, Dirk makes it quite clear that leaders cannot be soft and must have tough conversation that are not driven by anger, but by compassion. Dirk also reveals some key ways that leaders can re-connect with their people after periods of disconnect. He thinks no matter what, a leader must take the whole person into account if he/she wants to be effective. Finally, Dirks' pearl of wisdom focuses on courage. Enjoy!