19. Travel Arbitration. With Marcus Rutherford

In this episode of No Disputing That I am joined by the Chair of the Hunt ADR Travel Arbitration Panel, Marcus Rutherford. Marcus, a retired City Partner, author and artist, has been involved in travel arbitrations since the 1980s and currently sits as an Appeal Arbitrator. We recorded this episode to explain the scheme and what parties engaging in travel arbitration - specifically the consumer or holidaymaker - can do to prepare and to manage their expectations. To get in touch about this podcast, to enquire about mediation or about training to be a mediator, please send me an email or call +44 (0)20 7043 1674. Make sure to subscribe so you are first to get all our new episodes, and you can leave a ⁠⁠voice message⁠⁠ which could feature in a future episode of No Disputing That.