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Feb 23, 2024 10 min

190. Always on Call: Alison Murphy

from RNLI 200 Voices Hosted by RNLI

At the RNLI, we don’t just answer calls for help. Alison Murphy on the privilege of hearing from our supporters Phone the RNLI to ask a question, make a donation or just have a chat, and you’ll speak to Alison or one of her 26-strong team. For more than 20 years, the Supporter Experience Manager has been one of the friendly, compassionate voices answering your calls. From Christmas Day companionship to lunch with royalty, Alison explains why this is no ordinary call-centre job. She shares some of her most memorable conversations with the kind people who power the RNLI – and remembers the greatest test faced by her team in the sudden shock of the Covid-19 lockdown. 200 Voices is produced by Adventurous Audio for the RNLI Interview by the RNLI's Rory Stamp Soundtrack composed and performed by Jon Nicholls The RNLI is a charity celebrating 200 years of saving lives at sea - find out more at RNLI.org/200

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190. Always on Call: Alison Murphy

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How long is this episode of RNLI 200 Voices?

This episode is 10 minutes long.

When was this RNLI 200 Voices episode published?

This episode was published on February 23, 2024.

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