190: An Unkempt Backlog

Chris makes progress on Upcase's to-dos in order to shift focus to after-the-funnel improvements, and makes a renewed vow to talk to customers for direct feedback. Meanwhile, Ben attends a conference, and while he picked up some great strategies for Formkeep onboarding, he mostly just wants to fix the airline industry. Upcase Formkeep Advanced ActiveRecord Querying- Bloopers Gail Goodman: When software and people mix- Business of Software 2012 Startups For the Rest of Us Ep 212- The Long, Slow Death of SaaS Ramp MicroConf Thank you to Hired for sponsoring this episode!