193: Creating User Stories with Kate Lessard

Join us as we chat with Kate Lessard, Delivery Team Manager at Arkus, about the critical role of user stories in collaboration and her unique journey into the Salesforce world. Starting her career in the fine arts, Kate made an unexpected transition into Salesforce consulting for nonprofits. In this episode, we have a discussion about the fundamentals of crafting compelling user stories. We talk about identifying personas, setting acceptance criteria, and how user stories facilitate teamwork. Discover how tools like Chat GPT can leverage AI to define personas and how to dissect solutions into manageable tasks. We also dive into the nuts and bolts of using user stories to foster effective collaboration. Learn how to pinpoint the atomic level of a good user story and the tools Kate recommends for tracking them. All this and more in this insightful conversation with Kate Lessard! Show Highlights: The importance of creating good user stories for effective team collaboration. Detailed process of crafting user stories, including persona identification and setting acceptance criteria. The role of background stories and 'jobs to be done' in enriching the user story creation process. The importance of breaking down solutions into manageable tasks and the use of AI tools like Chat GPT in defining personas. Kate's personal recommendations for tracking user stories and her unique approach to user story creation. Discussion on leveraging acceptance criteria and creating backstories for personas to develop efficient user stories. Links: Twitter account: @SalesforceK8 LinkedIn account: https://www.linkedin.com/in/salesforcekate/ User Stories with examples and a template - Max Rehkopf, Atlassian: https://www.atlassian.com/agile/project-management/user-stories http://stormotion.io/blog/how-to-write-a-good-user-story-with-examples-templates/