194: How Technology and People Drive Business Success: Insights from a CEO

Podcast Show Notes – Episode 194 | 09.17.2024 Episode Title: How Technology and People Drive Business Success: Insights from a CEO   Episode summary introduction: Kristen Sage discusses her career transition from consulting to management, emphasizing the value of technology in business. She highlights the significance of a holistic understanding in general management and her approach to ERP implementations. Key milestones in her career journey are explored, along with utilizing OKRs and engaging teams effectively. Kristen also delves into integrating new technologies with legacy systems, the role of employee feedback, and strategies for leading a remote workforce. Topics such as emotional intelligence, tackling impostor syndrome, fostering trust, career development, and Western's future plans with AI are covered. The episode concludes with empowering young women, how to reach out to Kristen, and wrap-up details.   Key Moments 0:00 - Introduction to Kristen Sage and the value of technology in business 1:05 - Kristen Sage's career transit ion from consulting to management 2:46 - The significance of holistic understanding in general management 7:28 - Approach to ERP implementations and customer needs 12:01 - Key milestones in Kristen Sage's career journey 17:06 - Utilizing OKRs and engaging teams effectively 20:19 - Integrating new technologies with legacy systems 21:52 - The role of employee feedback in leadership 24:49 - Strategies for leading a remote workforce 28:10 - Emotional intelligence and its impact on leadership 31:15 - Tackling impostor syndrome for leadership development 33:58 - Fostering trust and communication within teams 36:54 - Career development and growth opportunities for employees 43:38 - Western's future plans and the role of AI in business 47:33 - The shift towards cloud systems and AI in operations 50:10 - Data security challenges with AI and CRM applications 52:43 - Empowering young women to achieve their career goals 53:48 - How to reach out to Kristen Sage 54:18 - Wrap-up and contact information 54:40 - Sponsor: Western Computer     Key Takeaways Understanding the problem you're solving and the priorities of stakeholders is crucial for effective leadership and business growth. The transition to cloud-based systems is essential for companies to stay competitive, secure, and efficient in the evolving technological landscape. Building a culture of open communication, trust, and career development within an organization can significantly enhance employee engagement and business success.   Guest: Kristen Sage LinkedIn: https://www.linkedin.com/in/kristen-sage-mba-95a72655/ https://www.linkedin.com/company/western-computer/ Facebook: https://www.facebook.com/people/Western-Computer/100063850470748/   Host: Sean Barnes Website: https://www.wsssolutions.com/ LinkedIn: https://www.linkedin.com/in/seanbarnes/ https://www.linkedin.com/company/wsssolutions/ https://www.linkedin.com/company/thewayofthewolf/ YouTube: youtube.thewayofthewolf.com Twitter: https://twitter.com/the_seanbarnes Instagram: https://www.instagram.com/the_seanbarnes https://www.instagram.com/the_wayofthewolf TikTok: https://www.tiktok.com/@the_seanbarnes