195-Common Ground

In negotiation situations, most people act from a win-lose strategy, a ‘win’ for the self, a ‘lose’ for the opponent. Because both parties utilize this same strategy, it usually decays into a lose-lose for both parties. In healthcare, we rarely have these situations and instead are needing as many wins-wins as possible. To accomplish this, both sides must adopt a position whereby everyone will gain, which in turn, requires some pre-work to find the common-ground between the parties involved. Learn about this common ground and ways to identify and utilize this strategy in your daily work today.