198 - Ways to solve a dispute quickly
from Business Legal Lifecycle Podcast Hosted by Business Legal Lifecycle
Today, we're talking about disputes and litigation. We've come up with these tips to solve a problem early. Any litigation is a costly and emotionally draining process. So if you can avoid it early that's a great thing for you and your business. Stay calm When you get into a dispute with someone we start to get stressed, and the hormones start flowing through our bodies. When that happens you can fly off the handle and make mistakes. So stay calm and take a deep breath. Listen to understand You have to consider where the other side is. You may need to compromise in some way to resolve the dispute. They're just as passionate about the dispute as you so you need to listen to understand. Don't get emotional If you actually state your case, tactfully you can resolve the issue much sooner. Accentuate the positive Don't dwell on all the negative aspects of the dispute. Try saying a few positive things as well. Hopefully the other side can say something positive as well! Don't get personal Attack the problem, not the person. Problems escalate when people get personal. Focus on the future If you’re focusing on the future and not dwelling on the past it will help you to see the possibilities.
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