199. Can we talk for a minute? (Condition #47: Facilitation)

Something weird has happened on OMG. I just realized as I’m recording this episode that I have too many episodes! That means you get two bonus episodes in season 4. Hooray? Anyway, I bet you’ve found yourself in lots of situations in your life where you had to make conversations happen. Maybe an uncomfortable lull at a dinner party. Maybe you’ve been voluntold to lead a meeting. Or maybe it’s just your job to get in rooms and get people going. No matter your approach, there’s a pretty high probability that at least *someone* in the room found you annoying or boring or corny or whatever. Why am I so confident? Because there’s NO way to facilitate a conversation in a way that guarantees universal adoration. Making matters worse, there’s quite a bit of evidence that the more we do to be loved, the less likely it is that our audience will learn and retain anything. In other words, edutainment is basically junk food: tasty but substance-free. It’s true! The more we do as facilitators and educators to provide our audience with shortcuts to immediate results or success, the better they will evaluate us, and the less they will retain in the long-term. So, in some ways, the best facilitators are willing to sacrifice the adoration of the crowd – at least a little – in favour of leaving them with the tools to succeed in the long term. Whoever is facilitating your boardroom conversations, and for whatever purpose, the greatest gifts you can give them are thoughtful feedback, patience, and a commitment to your work. There’s a hidden message here, though, which is that facilitation does matter because discussion matters. If you’re starting to feel like your board meetings are mostly info dumps, a bit of edutainment probably wouldn’t hurt.