2% Decoded with Guest Eric Ritchie

Newsletter: https://www.wellbuiltconsulting.com/well-built-newsletter-registration Well Built Book: https://a.co/d/08Zs1Wvc Most companies struggle to maintain their culture and growth momentum simultaneously — but not Sargent Corporation. Eric Ritchie, president and CEO, reveals how their intentional approach to culture, leadership, and strategic planning has kept them resilient through a century of business.In this candid conversation, Eric shares the foundational lessons learned from a blue-collar childhood in rural Maine, the importance of trust, transparency, and investing in people. Discover how Sargent’s core purpose and values are not just words but living principles that guide every decision — from expanding offices across three states to navigating turbulent economic times.You’ll uncover:The surprising power of codifying your company’s culture and why it’s a game-changer for sustainable growthPractical strategies for leadership succession that keep culture intact amid rapid expansionHow to build trust that accelerates teamwork and accountability at every organizational levelWhy investing in workforce development isn’t a cost but the smartest long-term business moveThe importance of “adjusting” as part of a growth mindset, and how to recognize when a reset is neededIf you’re a leader grappling with scaling your business without losing sight of your core values, this episode is essential. Eric’s stories of resilience, trust, and culture are a masterclass in building a company that lasts — from a company that’s just celebrated 100 years, to a future that could thrive for 200.Perfect for operations managers, entrepreneurs, or anyone committed to forging a legacy of integrity while achieving extraordinary growth. Learn how to leave a lasting impact, one deliberate decision at a time.