#2 Quality, Training, And Growth

In this week’s episode of Where’s Willie? we have our first interview with Jackie Luciano, the Vice President of Manufacturing Operations at ZaGO Manufacturing in Newark, NJ. ZaGO is a producer of sustainable, high-tech, self-sealing solutions and components that has been in business for almost two decades. Jackie’s story is really inspiring, working her way up through the company from her initial position as a part-time bookkeeper. As her role has grown over the years, she has played an integral part in the company’s growth and evolution. Jackie is highly skilled in management, customer service, sales, strategy planning, business development, lean practices, and continuous improvement practices. ZaGo places a big emphasis on paying it forward and sustainability, something they live out through their different community programs. For a wonderful conversation with a truly inspiring guest, tune in!____________________________________________________________________________Guest, Jackie Luciano Jackie Luciano, Vice President of Manufacturing Operations: Received Bachelors of Science in Business Management 2002 from Rutgers University, Newark New Jersey, in 2017 received Executive MBA in Finance and in 2019 received Green Belt Certification for Lean Six Sigma, both from Rutgers University, Newark New Jersey.  For over 11 years, Jackie Luciano has played an integral role in the growth and evolution of Newark-based ZaGO Manufacturing, a producer of sustainable high-tech sealing solutions and components used globally in industries like robotics, electronics, LED exterior lighting, medical devices, transportation, and others. Jackie started as a part-time bookkeeper re-entering the workforce after having a child and quickly started to learn all the ins and outs of the business.  After 5 years, she was appointed General Manager/Marketing Director and after completing her MBA at Rutgers she was appointed V.P. of Operations.  Jackie is highly skilled in Management, Customer Service, Sales, Strategic Planning, Business Development, LEAN practices and Continuous Improvement practices.  Part of her mission is in paying it forward both internally through training and development opportunities and externally through community service projects. This includes a new endeavor, ZaGO Sustainability 360, which promotes sustainable practices and STEM education and manufacturing as viable pathways for success. ____________________________________________________________________________Connect with Jackie Luciano on LinkedIn and follow ZaGO on Twitter at @ZaGOMfgCo  Learn more about your ad choices. Visit megaphone.fm/adchoices