EPISODE · May 13, 2026 · 13 MIN
2: Should I Hire a VA or Fix My Systems First?
from Kitchen Island HQ · host Kelly McCracken
What if the thing slowing down your business growth isn’t your workload… but the lack of systems behind it?In this episode, I’m pulling back the curtain on one of the biggest mistakes I see service providers make when they’re ready to scale: hiring a virtual assistant before their workflows and systems are actually ready. I’m sharing my own experience as a VA, what frustrated both me and my clients, and why strong SOPs and automations are the real foundation of sustainable growth.If you’ve been feeling overwhelmed, buried in admin work, or wondering whether it’s finally time to hire help, this episode will help you figure out the smartest next step for your business.In this episode, I talk about:Why hiring a VA too early can actually create more stressThe difference between a virtual assistant and an OBMHow workflows, automations, and SOPs save time and moneyTry Dubsado: dubsado.com/?c=kellymccrackenvaLet’s Connect:Website: kellymccracken.coWork with Me: kellymccracken.co/servicesInstagram: instagram.com/kellymccracken.coPodcast Show Notes: kellymccracken.co/podcastConnect with KellyWebsite: kellymccracken.coInstagram: @kellymccracken.co
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What if the thing slowing down your business growth isn’t your workload… but the lack of systems behind it? In this episode, I’m pulling back the curtain on one of the biggest mistakes I see service providers make when they’re ready to scale: hiring a virtual assistant before their workflows and systems are actually ready. I’m sharing my own experience as a VA, what frustrated both me and my clients, and why strong SOPs and automations are the real foundation of sustainable growth. If you’ve ...
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2: Should I Hire a VA or Fix My Systems First?
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