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EPISODE · Nov 30, 2009 · 4 MIN

2 Steps for Dealing with Difficult Customers

from Professional Communication Training · host Dan OConnor

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally. For more, go to http://www.powerdiversity.com.

Episode metadata supplied by the publisher feed · Published Nov 30, 2009

What this episode covers

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally. For more, go to http://www.powerdiversity.com.

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Frequently Asked Questions

How long is this episode of Professional Communication Training?

This episode is 4 minutes long.

When was this Professional Communication Training episode published?

This episode was published on November 30, 2009.

What is this episode about?

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult...

Can I download this Professional Communication Training episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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