2. Tony Souza, regional PM at Embrey, on why taking your teams’ side, not the residents’, is the key to resident experience episode artwork

EPISODE · Oct 26, 2021 · 48 MIN

2. Tony Souza, regional PM at Embrey, on why taking your teams’ side, not the residents’, is the key to resident experience

from The Apartment Rebels Podcast · host Flamingo

Tony Souza, regional property manager at Embrey Management Services, dives into the importance of knowing when to let go and trust your teams to identify opportunities on providing a better resident experience. Connect with Tony: https://www.linkedin.com/in/tonysousa/ Here’s the show’s transcript in case you’re a visual learner, or just hate podcasts: Jude Chiy 00:00:30 Welcome to […]

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2. Tony Souza, regional PM at Embrey, on why taking your teams’ side, not the residents’, is the key to resident experience

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