EPISODE · Apr 13, 2021 · 12 MIN
2. What exactly does 'Good Customer Service' mean anyway?
from Service Industry Success · host Brian Harding
One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases. Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.
What this episode covers
One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases. Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.
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2. What exactly does 'Good Customer Service' mean anyway?
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