2: Why Process is Important or: A/B Testing of Brothels

Description In which we discuss the process failures that Westworld had, what they do right, why it’s important to identify the root cause, and prostitution. We also dive into what happens when the process allows failures to continue happening, how to improve a broken process, and why it’s important to verify that something was fixed. Meanwhile, Pat takes a couple potshots at product owners while forgetting he happens to be one. Show Notes Bricked Apple Watches https://arstechnica.com/apple/2016/12/apple-watch-update-bricked-devices/

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This episode is 25 minutes long.

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This episode was published on May 2, 2017.

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