20: High Reliability in Practice - USN Rear Admiral Tom Mercer (Part 2)

In Part 2 we delve deeper into the article itself (Weick and Roberts, 1993) in order to understand how a high reliability way of organizing can be implemented, what are the steps, and how rigid the rules and procedures have to be. Join us for a detailed and rich in examples discussion of these very key, yet academically under-explored aspects of organization studies.