20 Questions With a Gate Agent (#74)

Rachel asks her friends to come up with questions for a gate agent -- which conveniently, #nerdbird Kai was for two different airlines -- and found there were exactly 20, ranging from the universal "how do I get an upgrade" to the best and worst types of travelers. Listen in as they discuss all the strange, wacky, and fun moments of getting people, baggage, and cargo on board for an on-time departure.