#201 Assistenza con i canali digitali: perché alcuni stentano

from Customer Service Culture · host Paolo FABRIZIO

Il cliente non si accontenta di un Digital Customer Service qualunque, vuole ottenere valore dalle conversazioni digitali. Ma cosa significa e perché alcune imprese stentano a soddisfare questa aspettativa di assistenza?

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This episode was published on July 11, 2023.

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