201. Stay Connected To Your Customers

This crisis is turning our industry upside down, and we are pivoting almost daily to stay in business and stay relevant with our customer. What every restaurant needs right now is to notify, communicate and keep the customer informed as to the status of your business. In this episode of the Restaurant RockStars Podcast, I’m speaking with Tasso Roumeliotis, the founder of NUMA, a virtual business answering service. Tasso shows us how this technology can represent your brand and be an extension of you and your management team, even if you’re not in the restaurant. Numa works with any existing phone line, computer or tablet to communicate via automatic phone and text messaging: - Hours of Operation - Menu Updates - Delivery Options - Text Order Taking and even answer Frequently Asked Questions, as well as personalize your business and your brand amazingly through Artificial Intelligence technology. The Numa App also alerts you of incoming texts and voice mails so you can filter messages, prioritize responses and change your messages remotely in real time from anywhere. Make sure you listen to Tasso’s “free Lifeline” offer in the episode and see how Numa helps at this link: https://www.numahelps.com/how Now go out there and Rock Your Restaurant! Roger For more Restaurant Tools & Resources check out: www.restaurantrockstars.com