EPISODE · Aug 30, 2023 · 17 MIN
#202 Due esperienze simili, una da non ripetere
from Customer Service Culture · host Paolo FABRIZIO
Durante il volo entrambe le compagnie hanno offerto un buon servizio, ma nella fase di prenotazione una ha offerto una esperienza deludente, da non ripetere! Paolo Fabrizio punta il laser sulla dinamica per aiutarti a prevenire situazioni simili con i tuoi clienti. Articolo completo QUI >>
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#202 Due esperienze simili, una da non ripetere
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