2021 CX Challenges - CX Prioritization feat. Jeff Sheehan

from Talking CX · host talkingcx

We're excited to bring you the first of our 3 part series with CX consultant extraordinaire Jeff Sheehan to discuss the challenges around CX Prioritization, ROI, and Measurements. And we're celebrating this occasion by giving away 10 free copies of Jeff's new book ' The Customer Experience Management Field Manual'! Just be one of the first 10 people to request a free copy and we'll send it out to you. You can contact us at [email protected]. In Part 1 of this series Jeff shares his stories and experiences of how he's dealt with CX prioritization, and we explore some of the differences between how this is handled in Europe compared to the US. Find Resources Here

Episode metadata supplied by the publisher feed · Published Aug 30, 2021

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2021 CX Challenges - CX Prioritization feat. Jeff Sheehan

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