2023 Contact Center Trends (A Big Bite)
from Snackable CX
In this recap of Mindful's 2023 Contact Center Trends event, we'll take on a pending recession, generative AI, customer preference, omnichannel nirvana, and even some chatter about meeting regulations. It's a wild one that you'll definitely need as you aim to hit this year's goals. This episode included a replay from Mindful's "2023 Contact Center Trends" event. Still hungry? Let us know what you think on Linkedin or by emailing [email protected]. Hear more at getmindful.com/podcasts/
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This episode is 18 minutes long.
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This episode was published on March 3, 2023.
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