2025 AAARI Innovators Fellowship - Team Community Compass

Team Community Compass addressed the challenges faced by Asian immigrants in New York City with limited English proficiency, who struggle with language and cultural barriers when navigating the healthcare system. Initial community engagement, including a survey in three languages, revealed that while language-specific providers were often accessible, the most significant barrier was the complicated process of navigating insurance and benefits. Recognizing that many existing resources were underutilized, the team developed a Tableau dashboard that functions as an interactive directory for New York Citys Community Based Organizations (CBOs). This solution helps bridge the gap by allowing users to find specific resources based on communities served, location, and service type, answering the who, what, where, and how of accessing aid. The team outlined future plans to improve the dashboard by making it dynamic, creating a video tutorial, and exploring a mobile app or physical assistance tools to ensure the resources reach those who need them most.